Employee Profile - Ana Maldonado, Senior Logistics Coordinator, International Division

Synergie member since February 2018, Ana Maldonado is Senior Logistics Coordinator- International Division. Ana by her versatility and rigor, plays a key role in the company.

Q: Progress in the company - first position to that of Team Lead.

A: I started at Synergie in February 2018 taking care of ocean import and export operations, handling shipments from A to Z. Throughout the development of the international department, I handled mainly ocean imports and in the second semester of 2021, due to the high volume, I focused on the booking and pricing part of the international process.

Q: Role description: responsibilities, challenges.

A: Helping customers to find the best solutions for importing their cargo (LCL, FCL, etc) from anywhere in the world to mainly Canada, US,  and even some other countries (cross trade). The supply chain and logistics industry have always been challenging and continuously changing, we have to be receptive to our clients' needs and react timely.

Q: Tell us about the world of international logistics for a transportation company in three words.

A: Complex, challenging, resilient

Q: Sum up Synergie, what the company means to you.

A: What makes Synergie special is its people, we’re like a family and honestly I have always felt supported by all since I started. It’s a family oriented company and I feel lucky to be part of a friendly and wonderful team.

Q: What you want to see for the future of Synergie, and for yours.

A: For sure Synergie will continue to grow and more opportunities are expected for its employees.