Compliance Agent, Customs
and Security, Transport Logistics

Are you eager to join a dynamic and forward-thinking team that thrives on challenges? Synergie Canada is the place for you. With 14 years of experience in transport logistics and guided by our core values of:

• TRUST

• INNOVATION
• AGILe
• FUN AT WORK
• PRIDE

• RESULTS ORIENTED 

Together, we build trusting relationships by promoting openness, transparency, and inclusivity. We offer innovative logistics solutions while prioritizing job satisfaction. Moreover, we propel our partners to new heights by supporting their career growth. Together, we are committed to surpassing ourselves by delivering optimal results.

Job Description:

As a Compliance Agent, Customs and Security, you will be required to be versatile in your tasks. This position is a three-pronged role, encompassing accounting, security and compliance, and customs clearance. In addition, the agent will actively contribute to Synergie Canada's growth by providing personalized and innovative service as a customer ambassador. You will do more than just transport goods from one point to another; you will help our clients ensure sound management of their supply chain.

Accounting:

• Receive supplier invoices
• Validate amounts according to rates
• Create invoices
• Create purchase orders in the system
• Transfer invoices
• Receive K84 forms and forward to clients at the end of each month
• Be comfortable communicating by phone and email

Security and Compliance:

• Review and assess adherence to the company's compliance process and verification of carrier profiles to introduce new carriers
• Assess and manage risks by validating service history, credit, certification, permits, etc.
• Participate in the evaluation of service providers and provide recommendations
• Work closely with logistics operations managers to identify and resolve qualification anomalies
• Maintain the integrity of the company's system by updating contracts and ensuring the accuracy of information
• Participate in the development and maintenance of a preferred carrier list to better meet the needs of logistics operations and reduce risks
• Review carrier performance and safety status annually, address issues, and make recommendations

Customs Clearance:

• Prepare customs clearance submissions for clients
• Open customs clearance accounts
• Oversee daily customs clearance operations
• Verify documentation
• Monitor and manage import shipments until completion in compliance with quality standards
• Track daily customs entries
• Respond to and guide clients throughout the customs clearance process