Internal
Account Manager

Job offer
Suite 200 - 580 boul. du Curé Boivin, Boisbriand (QC) J7G 2A7
Sales Division
Description

Are you looking to join a dynamic and forward-thinking team driven by challenges? Synergie Canada is the place for you! With 14 years of experience in the transportation and logistics industry and guided by our core values:

  • TRUST
  • INNOVATION
  • AGILE
  • FUN AT WORK
  • PROUD
  • RESULTS ORIENTED 

Together, we build trusting relationships by promoting openness, transparency, and inclusion. We offer innovative logistics solutions while prioritizing job satisfaction. Additionally, we propel our partners to a higher level by supporting them in their careers. Together, we are determined to surpass ourselves by delivering optimal results.

Job Description:

Your role as an Internal Account Manager is essential to our company's growth. You will be the first point of contact for our potential and existing clients, guiding them through our range of services such as road, maritime, air transportation, and more, converting them into satisfied customers.

Your main responsibilities will be:

  • Develop a commercial clientele:
    • Prospect for new clients and agents by phone, email, and other online channels.
    • Qualify potential clients and identify sales opportunities.
    • Negotiate and close sales.
  • Develop a relationship with your clients:
    • Provide personalized and regular follow-up to clients.
    • Manage inquiries and claims.
    • Build customer loyalty.
  • Administrative follow-up:
    • Update sales tracking tools and produce regular activity reports in our CRM (Salesforce).

What we offer:

  • A stimulating work environment: Join a dynamic and ambitious team.
  • Development opportunities: Benefit from regular training and career advancement opportunities.
  • Attractive benefits: Enjoy a competitive salary and other benefits such as access to telemedicine, insurance, an employee assistance program, a bank of hours for sick leave/personal life, an employer contribution to your retirement fund, and an active social committee.

Permanent position 40 hours per week 

2 days of telework per week, including Friday 

Computer Equipment provided

Requirements

The profile we are looking for in our future Account Manager is:

  • Possess commercial skills:
    • Excellent communication and persuasion skills.
    • Interpersonal skills and a taste for challenge.
    • Ability to understand customer needs and propose adapted solutions.
    • Knowledge of the transportation industry (an asset)
  • Use different sales techniques:
    • Mastery of telephone and online sales techniques.
    • Experience in managing sales prospecting.
    • Master different IT tools:
    • Good command of IT tools (CRM Salesforce, Office Suite-Gmail).

You must possess these skills:

  • Be results-oriented: You are motivated by achieving sales targets.
  • Be organized: You are able to manage multiple files simultaneously.
  • Be agile: Ability to adapt in a constantly evolving environment.
  • Build trust: Demonstrate honesty, transparency, and fairness
  • Be bilingual, spoken and written
  • Possess 1 to 3 years of relevant experience in business development
  • Knowledge of the transportation industry an asset
  • Degree in international business, sales, management, or other relevant experience an asset
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